eISSN: 1447-9184 / ISSN: 1446-8719
Register
Login
Journal of New Business Ideas and Trends
2026, Volume 4, Issue 1 : 1-9
Research Article
Designing Trustworthy Interfaces for High-Risk AI Systems
 ,
 ,
1
¹Department of Human–Computer Interaction, Indian Institute of Technology Bombay
2
²School of Trustworthy AI, Carnegie Mellon University
3
²School of Trustworthy AI, Carnegie Mellon University ³Faculty of Information Systems Engineering, ETH Zurich
Abstract

High-risk AI systems—including autonomous vehicles, medical diagnostic platforms, financial risk engines, defense analytics, industrial robotics, and public-sector decision systems—require trustworthy user interfaces (UIs) that support transparency, reliability, interpretability, and safe oversight. Trustworthiness in these systems depends not only on algorithmic accuracy but also on effective communication of uncertainty, system intent, limitations, and confidence levels to human operators. This paper develops a conceptual framework for Trustworthy Interface Design for High-Risk AI Systems, grounded in theories of human–AI interaction, cognitive load, automation trust, and safety-critical system design. The framework consists of five pillars: interpretability, transparency, controllability, calibration of trust, and risk-aware feedback. Practical examples are drawn from aviation, healthcare, autonomous systems, and industrial automation. The paper concludes by outlining design guidelines, governance principles, and future directions for responsible AI deployment.

Keywords
License
Copyright (c) Journal of New Business Ideas and Trends
Creative Commons Attribution License Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
All papers should be submitted electronically. All submitted manuscripts must be original work that is not under submission at another journal or under consideration for publication in another form, such as a monograph or chapter of a book. Authors of submitted papers are obligated not to submit their paper for publication elsewhere until an editorial decision is rendered on their submission. Further, authors of accepted papers are prohibited from publishing the results in other publications that appear before the paper is published in the Journal unless they receive approval for doing so from the Editor-In-Chief.
J. New Bus. Ideas Trends open access articles are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. This license lets the audience to give appropriate credit, provide a link to the license, and indicate if changes were made and if they remix, transform, or build upon the material, they must distribute contributions under the same license as the original.
Recommended Articles
IoT Governance Theory for Smart Manufacturing Ecosystems
1-6
Organizational Learning Theories Applied to IT Project Management
1-5
IT–Business Strategic Alignment: A Contemporary Theoretical Overview
1-7
Socio-Technical Determinants of Consumer Trust in Online Systems
1-6
Journal of New Business Ideas and Trends
+447480266638
+447480266638
support@jnbitonline.org
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives (CC BY-NC-ND) license. Open Access Publication.
Copyright © ©Journal of New Business Ideas and Trends. All rights reserved.